Appliance repair software for Australian businesses
Quote the fix while the back's still off the machine, book the return visit before the part's even ordered, and have the invoice paid before the van door slides shut. All of it from your phone, all of it on one flat price.
The call-out, the labour, the parts: one clean quote
Appliance repair pricing has a rhythm: the call-out fee that covers the first stretch of labour, extra time in fifteen-minute blocks, the part at your price, or a fixed-price repair once you've diagnosed the fault. jobmate247 line items are a rate times a quantity, which covers all of it on one document. Diagnose it at the machine, quote it on the spot, and the customer approves a price with no surprises in it.
Licensed work, and your documents show it
Appliance repair that crosses into electrical work needs a licence. In Queensland many technicians hold a restricted electrical work licence issued by the Electrical Safety Office for electrical work incidental to their trade, a business offering electrical services holds an electrical contractor licence, and handling refrigerant on fridges or air conditioners requires an ARC refrigerant handling licence. Check the regulators for how your work sits. jobmate247 prints your licence numbers on every quote and invoice you send, so customers and property managers can see you're the real thing before you're through the door.
Your fee schedule lives in your price book
The call-out. The fifteen-minute labour block. The pump replacement, the element swap, the door seal. Save every service you price the same way as an item in your price book, and the next quote is tapping the items and setting the quantities. Your pricing stays consistent whether you're quoting at the kitchen bench or from the front seat of the van.
Property managers send the steady work
A property manager with one broken oven has a whole rent roll behind it. jobmate247 client records handle companies properly: one agency as the client, multiple contacts, and a separate site address on every job, so the invoice goes to the office while you're knocking on the tenant's door. When the same agency rings again, their whole history is one tap away.
Invoices that chase themselves
Send the invoice from the driveway, and if it isn't paid on time, jobmate247's automatic reminders follow it up for you. Clients get a share link with a clear how-to-pay block, so there's no "I never got it" and no awkward phone call. You do the work; let the software chase the money.
Book the return visit before you leave
Half the trade is the second visit: the part's on order and you're coming back Thursday. Book it before you leave the driveway: the job goes in your calendar and a calendar invite lands in theirs, so nobody forgets and nobody's home alone waiting. When a regular rings up again, everything you've fixed for them is right there.
Bring your client list with you
Import your clients from a CSV or straight out of Cashflow Manager with your account codes kept intact, and export invoices as a CSV formatted for Xero or MYOB for your bookkeeper.
Not in appliance repair? jobmate247 suits every Australian Tradie.
Mates in other trades? jobmate247 suits electricians, plumbers, carpenters, painters, landscapers, HVAC techs, tilers, concreters, pest controllers, cleaners, roofers, tree services, carpet cleaning, solar installers, fencing contractors, lawn mowing businesses, removalist businesses, mobile mechanics, car detailers, rubbish removal businesses, handymen, septic pumping operators, glaziers, locksmiths, pressure washing operators, demolition contractors, gutter cleaners and CCTV installers too.
Switching from another app? Get an honest look at how jobmate247 stacks up against Tradify and ServiceM8. Or compare Tradify vs ServiceM8 head to head.
Frequently asked questions
- What's the best appliance repair business software in Australia?
- The best appliance repair business software is the one that matches how the trade actually sells: a call-out fee on the door, a diagnosis at the machine, and a fixed price approved before the repair starts. jobmate247 covers that whole workflow, whether you call it appliance service software or appliance repair management software, for A$35 a month flat: no per-user fees, no job limits.
- Can jobmate247 handle how appliance repairers charge?
- Yes. Every line item is a rate times a quantity, and that covers the trade's whole spread: a call-out fee that includes your first block of labour, extra labour in fifteen-minute increments, parts as their own lines at your prices, and a fixed-price repair as a single line when that's how you quote it. Mix them on one invoice, the totals take care of themselves.
- What licences does an appliance repair business need?
- It depends on the work. In Queensland, electrical work needs a licence: technicians commonly hold a restricted electrical work licence issued by the Electrical Safety Office for electrical work incidental to their trade, and a business offering electrical services holds an electrical contractor licence. Handling refrigerant on refrigeration appliances requires an ARC refrigerant handling licence under Commonwealth rules. Check the regulators for how your work sits. jobmate247 displays your licence numbers on every quote and invoice you send.
- Is jobmate247 like specialist appliance repair platforms?
- Specialist appliance repair platforms are built for a different buyer: multi-technician operations running parts inventories, manufacturer warranty claims and per-appliance service histories across thousands of units. If that's you, you need one of those. jobmate247 is for the technician with a van and a phone who quotes the repair, books it in and invoices it: the whole quote-to-payment workflow on one flat price.
- Does jobmate247 do appliance records, service history or parts inventory?
- No, honestly, none of those. There's no appliance database, no per-unit service history, and no stock tracking for the van. What jobmate247 does is the business side: quotes, scheduling with calendar invites, invoices, reminders and payments. The make, model and serial number live happily in the job title and notes, and a client's past jobs sit on their record.
- Can I save my standard prices?
- Yes. The price book holds every service you price the same way: the call-out, the labour block, the common repairs you quote week in, week out. Building a quote becomes tapping the items and setting quantities, and your pricing stays consistent from job to job.
- What does jobmate247 cost?
- A$35 per month flat, GST inclusive. No per-user fees, no limits on jobs, quotes or invoices, and no job credits to run out of halfway through the month.
- Is there an appliance repair app?
- jobmate247 runs in the browser on any phone, so there's nothing to install from an app store. Add it to your home screen and it opens just like an app. Quote, book and invoice from the van, the workshop, or the kitchen table.
Less paperwork. More repairs out the door.
Join Australian appliance repair technicians running their whole workflow, quote to payment, on one flat price.